» FAQ
FAQ:
1. How to order?
(1.)You can contact us for cooperation through the website CONTACT US page or you can send us an inquiry.
(2.)Please let us know what product you are interested and quantity of each product
(3.)We will offer you our best price with shipping cost.
(4.) If you think the price is ok for you, then you can choose a payment method to make the payment.(We accept West Union, Money Gram, Bitcion and bank transfer)
(5.)Your pacel will be left our warehouse in 12 hours after we received your payment
(6.)Tracking number will be provided to you in 2 working days.
(7.)You will receive your package in 7-12 days
What’s the mini oreder?
For some cheap cost raw, the mini order will be 10~100g
For some expensive cost raw, the mini order will be 1~10g
Do you reship if parcel is seized?
Yes, we do if package is in customs longer than 15days or a seizure letter is received.Contact us for detailed reshipping policy.
What is your payment methods?
Western Union, Money Gram, Bank Transfer and Bitcoin
Do you provide a tracking number?
Yes, tracking number and packing picture will be provided once parcel is sent out.
Is a signature required on arrival?
If you use PO BOX or parcel lockers address, then you can avoide to sign for the parcels. If you use home address, company addresses, then the signature is required because we are shipping via registered mail. But you don’t need to worry on this point, when you are signing a package this means it passed the customs,so we assure you it is safe.
Is there a discount on bulk orders?
Of course. Big discount once your order arrives at a certain amount.We offer different kinds of seasonal sales and promotions.